PLDT, Smart roll out free WiFi for COVID-19 patients in Cabanatuan City

Submitted by mcco on Thu, 10/07/2021 - 12:27
PLDT and its wireless subsidiary Smart Communications, Inc. (Smart) have teamed up with the City Government of Cabanatuan in Nueva Ecija to roll out free Wi-Fi in the city’s key areas, providing connectivity solutions amid communication difficulties in this pandemic.

Smart asks Globe to fix its MNP porting issues

Submitted by mcco on Thu, 10/07/2021 - 12:24
Smart Communications, Inc. (Smart) has asked Globe Telecom, Inc. (Globe) to remedy and resolve the serious and persistent concerns affecting Globe customers wanting to port in or transfer to Smart but have been unable to do so seamlessly and without fault or difficulty, due to Globe’s system-readiness issues and general unpreparedness to implement the Mobile Number Portability Act (Republic Act No. 11202) or the MNP Law.

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Senior citizen, wife makes the Smart move, citing husband’s superior customer experience

Submitted by mcco on Sun, 10/03/2021 - 12:23
Senior citizen and Mandaluyong resident Maria Lina Porciuncula Grecia had observed how her husband, a loyal Smart customer since 2003, has never had any signal issue with his mobile service. This is the complete opposite of her own mobile service, which, according to Mrs. Grecia, has always been problematic. “We’ve always had difficulty obtaining a decent network connection at home. Despite all efforts and complaints escalated to Globe, the problem has always persisted, and the signal even worsened to the point of needing a signal booster,” according to Mrs. Grecia.

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PLDT, Smart champion data protection, reinforcing customer online safety

Submitted by mcco on Fri, 10/01/2021 - 23:33
To cap the Cybersecurity Awareness Month, PLDT and Smart held back-to-back bootcamps of the CyberSmart online caravan for local government units, Department of Education (DepEd) personnel and the public, to equip them with knowledge and skills on data protection.