PLDT Network Advisory: Tropical Storm Mario

Submitted by jibanawa on Fri, 09/19/2014 - 15:43

Tulong Kapatid, the disaster response network of the various companies chaired by Manuel V. Pangilinan, is deploying emergency teams to communities affected by Storm Mario that need immediate relief and assistance. Led by the PLDT-Smart Foundation, One Meralco Foundation, Maynilad and TV5’s Alagang Kapatid Foundation, Tulong Kapatid is distributing food, clothing, blankets, towels, and water in various evacuation centers nationwide. PLDT and TV5 are also sending vehicles to transport stranded commuters in Metro Manila.

Network Advisory 3: Smart, Sun restore mobile network coverage in Metro Manila

Submitted by jibanawa on Thu, 07/17/2014 - 14:30
MANILA, Philippines, July 17, 2014 – Smart Communications, Inc. (Smart) and Sun Cellular have fully restored mobile network service coverage in Metro Manila as of Thursday morning. But network optimization activities are still on-going and as a result, subscribers may experience some level of degradation of voice and mobile Internet services in certain areas in the National Capital Region.

PLDT Group Election Update

Submitted by bnsantiago on Mon, 05/13/2013 - 14:09

The fixed and mobile network facilities of PLDT, Smart and Sun have remained fully operational in the course of the ongoing electoral exercise. As a result, transmission of election returns that have been coursed through our facilities have been handled with dispatch.  There were isolated incidents in the various places. One case is the transmission trouble we experienced in the Zamboanga peninsula Tuesday morning because of accidental damage on our facilities which affected mobile and fixed services in Zamboanga City.

PLDT Advisory February 28, 2013

Submitted by bnsantiago on Thu, 02/28/2013 - 11:53

Please be advised that the PLDT interconnection facilities serving Northern Luzon is operating normally, contrary to an erroneous advisory issued by Globe to its subscribers yesterday (Feb. 27).   Other carriers  such as BayanTel and Digitel are not experiencing any trouble in the same interconnection gateway facility that Globe is using. This indicates that the interconnection problems being experienced by Globe in Northern Luzon are caused by problems in Globe's network and transmission facilities.