Erica Orange and Jeremy White expounds further the challenges and pros of AI in today’s industries during the panel discussion moderated by PLDT and Smart Group Corporate Communications Head Cathy Yap-Yang.
The five-day ACC 2023 convention recently held in Cebu featured a groundbreaking plenary session headlined by two renowned experts in the field of Artificial Intelligence (AI), Erica Orange and Jeremy White. As global interest in AI continues to surge, the insights from these thought leaders attest to the timeliness and relevance of the ACC's theme of Accelerate. Challenge. and Connect., pushing the event to delve into new territory and showcase cutting-edge technology and innovation.
Erica Orange, a celebrated futurist and innovation strategist, kicked off the discussion with her engaging insights into the transformative potential of AI. In her presentation, "The Pros of Artificial Intelligence," Orange delved into how AI is reshaping industries across the globe, citing statistics on how AI could potentially create 97 million new jobs by 2025.
She further expounded on why companies need to invest in their leadership with an Ethics Officer as the world becomes more complex with AI, and that strategies and a company’s approach to AI will not be linear. “To realize the full potential of AI, trust needs to be built into the system. There has to be emphasis on Ethics, Fairness, Honesty, Transparency, and Human Judgment matched with Oversight,” said Orange.
Futurist Erica Orange points out key forecasts on the benefits of AI in the coming years at the ACC 2023 in Cebu.
With nearly a thousand delegates in attendance, Orange's visionary outlook captivated the audience, highlighting AI's pivotal role and impact in the digital revolution which industries and companies are currently undergoing, including industry leaders like the Philippines’ largest telecommunications company PLDT and its wireless subsidiary Smart Communications.
Orange shared how generative AI can further impact the telecoms industry in ways such as Network Optimization, Predictive Maintenance, Personalized Marketing, Resource Allocation, Network Security, and most especially in Customer Service.
On the other hand, Jeremy White, a prominent voice in the AI scene, brought a unique perspective on the potential pitfalls of AI's proliferation. White's deep-rooted experience in technology and innovation uniquely positioned him to offer a critical examination of the AI landscape.
Overall, both sides were heavily discussed during the engaging and informative panel hosted by PLDT and Smart Group Corporate Communications Head Cathy Yap-Yang rounding up the ACC 2023 plenary on “The Pros and Cons of Artificial Intelligence: Balancing Innovation and Ethical Considerations.”
Backed by major ICT providers from leading tech industries including PLDT Global, ePLDT, Huawei, PCCW, to name a few, ACC 2023’s feature on Orange and White continues the event’s tradition to provide a platform for meaningful discussions and knowledge exchange of IT visionaries for the benefit of its expanding audience of tech leaders and business professionals in various industries.
The ACC 2023 conference attendees left the plenary session with a deeper appreciation for AI's transformative power and its relevance to the telecommunications industry. Orange and White's presentations underscored the critical role AI plays in shaping the future of communication, infrastructure, and customer experiences.
