PLDT, Smart bring connectivity closer to underserved communities in Cebu, Bukidnon, Cotabato

For communities far from major urban centers, reliable mobile connectivity makes a meaningful difference in everyday life. It helps families stay in touch, give students access to more learning resources, and make it easier for residents to connect with government services and online opportunities.
 

Government, industry leaders tackle practical AI adoption for better public services in ‘AI in Action’ forum

Local government leaders, technology experts, policymakers, academicians, and industry stakeholders gathered at “AI in Action Forum: Empowering Smarter Governance for Digital-Ready LGUs” to discuss how artificial intelligence could be applied to real governance challenges, and sustained as part of everyday public service.

Hosted by PLDT and Smart, the event brought together leaders exploring how AI could support more effective, responsive, and citizen-centered governance.

As AI reshapes customer service, PLDT and Smart bet on human skills

As AI becomes increasingly embedded in customer service and business operations, PLDT and Smart believe the companies that will gain the most from the technology will not necessarily be those that automate the fastest, but those that best combine AI with human judgment, empathy, and trust.