A BSBA-Export Management graduate from College of Saint Benilde, Christian De La Paz, known to friends as Ian, is part of the Communications Team Payments Management Division under PLDT’s Consumer Credit and Collections Management. The division operates all communication tools with the subscribers regarding payments, promoting new channels of payments, and conceptualizing new strategies to improve customer experience in paying their bills. Aside from being a hard working employee, Christian is also part of PLDT’s basketball team.