In this digital age, adapting to modernization is a must, for everyone to stay updated on the current trends. Through its technology solutions, the PLDT group has made digitalization more accessible, especially for businesses to thrive in the ever-dynamic market.

Eric Manalastas, owner of a business process outsourcing (BPO) company in Davao City, shares about the importance of having a reliable internet service provider. "Serving clients from countries all over the world requires a reliable partner, and PLDT has given us the reliability we were looking for since the day we started our BPO," he said.

During the pandemic, Eric's company continued to operate despite the challenges brought about by COVID-19. PLDT’s reliable connection and IT services proved to be essential as the shift to remote work became the norm. Today, Next BPO Solutions is going strong at 13 years in the outsourcing industry, now serving companies in more than ten countries with over 250 employees.

As the market continues to change, companies need to adopt emerging technologies. Manalastas, who attended the recent Ascend Cloud Tech Day in Davao, appreciates PLDT and its ICT subsidiary, ePLDT, who are committed to helping partner entrepreneurs become more confident in integrating technology into their daily operations. "PLDT has been a good partner to us; the service you have been providing since day one is commendable,” he added.

The PLDT Group's push to create tech-driven opportunities to benefit local businesses underscores its commitment to achieving the United Nations Sustainability Development Goal 8: Decent Work and Economic Growth.