A BSBA-Export Management graduate from College of Saint Benilde, Christian De La Paz, known to friends as Ian, is part of the Communications Team Payments Management Division under PLDT’s Consumer Credit and Collections Management. The division operates all communication tools with the subscribers regarding payments, promoting new channels of payments, and conceptualizing new strategies to improve customer experience in paying their bills. Aside from being a hard working employee, Christian is also part of PLDT’s basketball team.

Having stayed in the Company for three years, De La Paz understands that to maintain a good work-life balance, it is important to properly manage one’s career and lifestyle.

De La Paz underscores the importance of being open to every learning opportunity that presents itself – whether in work or life. “My life here in PLDT has been great ever since I started. I’ve made lots of friends and learn new things in terms of work and life,” De La Paz said.

In his spare time, De La Paz enjoys playing basketball, hiking, and reading books about financial literacy. With his parents both working in PLDT (his dad is with Customer Service Operations Zone and his mom is also under Consumer Credit and Collections Management), De La Paz proudly regards them as his role models. “My parents raised me and my brothers very well. They work so hard to give us a good life,” De La Paz said. — Katrina A. Mallari and Ericka Danielle D. Castro