Advisory 2: Full Restoration of Network Services

[04 Oct 2026, 4:30 p.m. PH Standard Time]

Services have fully normalized nationwide following the submarine cable cut between the Philippines and Singapore on Oct. 2.

Thank you for your patience and understanding.

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Advisory 1

[02 Oct 2026, 9:30 p.m. PH Standard Time]

A submarine cable cut between the Philippines and Singapore has affected services nationwide. 

PLDT has successfully rerouted most of the affected traffic and expects service to normalize shortly.

We shall provide updates on our restoration efforts as they come.