PLDT Inc. and its wireless arm Smart Communications, Inc. now power Sheraton Cebu Mactan Resort, the first Marriott Resort in Cebu. Both groups have recently signed a contract wherein PLDT will be the resort’s telco provider for the following services: Premium Internet Service (I-Gate), Smart Enterprise Wireless subscriptions and IOT (Internet of Things).

PLDT Enterprise continues to strengthen its partnership with Cebu-based internet service provider Fil Products, Inc. to deliver affordable and reliable fiber internet, elevating customer experience across Visayas and Mindanao.

To elevate customer experience, the country’s largest fully integrated network PLDT Inc. (PLDT) and its wireless unit Smart Communications, Inc. (Smart) launched their first-ever nationwide Customer Experience Congress to transform the group’s entire workforce, reiterating their commitment to put the customers at the heart of the organization.

Leading integrated telco network company PLDT Inc. (PLDT) continues to beef up its initiatives to protect its physical assets by activating a hotline where citizens nationwide can report cable theft, cable breakage and other related incidents, that often lead to service disruption.

To further improve customer experience, PLDT and its wireless unit Smart Communications ramp up efforts to curb incidents that disrupt wireless services, including theft of network components such as batteries, fuel, generators and equipment cabinets.

PLDT and its wireless unit Smart Communications, Inc. (Smart) recently organized a webinar, in partnership with Grassroots Travel, on cultivating resilience among local tourism destinations in celebration of World Tourism Day.

PLDT and its wireless unit Smart Communications, Inc. have started preparing mission-critical equipment and personnel as PHIVOLCS raises alert over Mayon Volcano to level two.

In a disclosure to the Philippine Stock Exchange (PSE) on October 6, 2022, PLDT Inc. informed the PSE that it had, on the same date, sent DITO Telecommunity Corporation (DITO) a Notice of Material Breach and Demand for Payment as a result of DITO’s refusal to pay  Php429,726,315.79 for contracted services which PLDT has fully performed and delivered to DITO.

PLDT and Smart were recently recognized by the National Historical Commission of the Philippines for the group’s valuable contribution in promoting the country’s Quincentennial Commemorations.

PLDT and wireless unit Smart Communications, Inc. emerged as the top Philippine finalist at the 2022 World Communication Awards (WCA), which recognizes excellence among the world’s leading telco players.