PLDT and its wireless subsidiary, Smart Communications, Inc. (Smart), are looking to further improve customer experience and enhance their ability to provide digital services faster and more efficiently through automation and end-to-end service orchestration in their integrated network.

Over 500 leaders from various companies chaired by business leader Manuel V. Pangilinan attended a virtual discussion with Vogue Global Editorial Director and Condé Nast Chief Content Officer Anna Wintour on developing new mindsets and capabilities to lead with agility and serve customers more effectively.

PLDT’s wireless unit Smart Communications, Inc. (Smart) fully supports the move of the National Telecommunications Commission (NTC), the National Privacy Commission (NPC), and the Department of Trade and Industry (DTI) to investigate and stop the proliferation of SMS spam-based scam and fraud.

Serving the most number of mobile data users in the country at 40 million, PLDT's Consumer Wireless Business, which includes consumer sales of its Smart and TNT mobile brands, posted a ₱2.0-billion increase in its revenues in the first nine months.

Building on the success of their partnership last year, leading mobile services provider Smart Communications, Inc. (Smart) is once again supporting McDonald’s Philippines in its initiative to turn 250 unused party rooms in select branches into McDonald’s Classrooms – safe and quiet spaces where teachers and students may conduct their virtual classes and meet their online learning needs.

Smart Communications, Inc. (Smart) has partnered with the Local Government of Quezon City in developing a unified identification card for its citizens, the QCitizen ID, to streamline government processes, prevent fraud, and deliver better social services to its residents.

Smart Communications, Inc. (Smart) has expanded its nationwide 5G network to around 6,400 base stations, surpassing the initial target of 3,800 5G base stations for 2021.

In light of the culmination of the Child Protection Compact (CPC) Partnership between the United States and the Philippine Governments, PLDT and Smart pledged to continue enabling programs of the Philippine Department of Justice Inter-Agency Council Against Trafficking (DOJ-IACAT) and International Justice Mission (IJM) for Filipino children.

PLDT and its wireless unit Smart Communications, Inc. (Smart) support the government's initiative to further streamline the permit process, particularly for cable laying.

As 5G adoption picks up globally, Smart Communications, Inc. (Smart) is at the forefront of driving 5G adoption in the Philippines.