PLDT, Smart aid continues in ‘Emong’-hit areas
July 28, 2025—PLDT and Smart have set up additional Libreng Tawag and Libreng Charging stations in Cavite, Baguio, La Union, Pangasinan and Tarlac to assist communities affected by Typhoon “Emong” and the southwest monsoon (habagat). These services aim to help residents reconnect with loved ones and access essential information as recovery efforts continue.
These deployments complement ongoing support in parts of Metro Manila, Southern Luzon, and Northern and Central Luzon, where habagat and back-to-back typhoons have disrupted daily life. PLDT and Smart teams are working round the clock to keep communication lines open in the hardest-hit areas.
In Quezon City, the PLDT group’s social outreach arm, PLDT-Smart Foundation (PSF), is working with Alagang Kapatid Foundation, Inc. (AKFI) in distributing hot meals to families affected by the recent heavy rains.
PLDT and Smart remain committed to building #SafeandSmart communities by providing swift response—whenever and wherever Filipinos need it most.
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PLDT group extends free services and hot meals to communities affected by habagat rains
July 24, 2025—PLDT Inc. and Smart Communications, Inc. (Smart) continue to operate Libreng Tawag, Libreng Charging, and Libreng WiFi stations in key areas across Luzon to support residents affected by the enhanced southwest monsoon (Habagat). These free services are available in evacuation centers and community hubs in Metro Manila, Central, North and South Luzon to help communities stay connected and powered up during this period of disruption.
In addition, hot meals were distributed to evacuees in SAPAMANAI in Fairview, QC through the support of the PLDT-Smart Foundation (PSF) in partnership with Alagang Kapatid Foundation Inc. (AKFI), as part of the broader relief efforts under Tulong Kapatid, the consortium of foundations and organizations led by Manuel V Pangilinan.
AKFI and Maya Philippines have also launched a digital fund drive that encourages customers, partners, and the public to scan the Maya QR code to help raise funds for assistance to affected Filipinos.
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PLDT and Smart deploy free calls, charging, and Wi-Fi in Luzon amid Habagat rains
July 23, 2025—To support communities affected by the enhanced southwest monsoon (Habagat), PLDT and Smart have rolled out Libreng Tawag, Libreng Charging, and Libreng WiFi stations in severely impacted areas across North and South Luzon.
These free services aim to help residents stay connected with their loved ones and access critical information during this time.
PLDT and Smart continue to work closely with Tulong Kapatid, the consortium of organizations led by Manny Pangilinan, local government units, and disaster response teams to extend assistance where it is needed most.
The group urges everyone to remain alert, heed official advisories, and prioritize safety as weather conditions persist.
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PLDT and Smart offer free calls, texts, data, and charging stations for customers affected by calamity
July 22, 2025—Amid continued heavy rains and flooding brought by the enhanced Southwest Monsoon, PLDT Inc. and its wireless arm Smart Communications, Inc. are providing free calls, texts, and 250MB of data to affected customers in severely impacted areas.
These free services aim to help Filipinos stay in touch with loved ones and access critical information during this period of disruption.
“Staying connected is a lifeline in times like these,” said Manuel V. Pangilinan, Chairman and CEO of PLDT and Smart. “We don’t hesitate to support our customers when it matters most. Our entire Group is mobilizing to help as many Filipinos as we can.”
Pangilinan, who is also President and CEO of Meralco, also directed the power company to position and deploy high bed and amphibious trucks, motorized boats, and trained rescue teams in flooded areas.
Anastacio “Boy” Martirez, COO of Smart, emphasized the importance of rapid response: “We’ve activated free calls, texts, and data in affected areas so our customers can reach out for help, or to their loved ones. Keeping our network up and our services available is our top priority.”
The free calls, text, and data are now accessible to subscribers in Angono, Bataan, Bulacan, Cainta, Las Pinas, Marikina, Mindoro, Pampanga, Pangasinan, Pasig, Tarlac, Taytay, and Zambales. PLDT and Smart will continue to monitor conditions and coordinate with local authorities to extend assistance where needed.
The Smart Cares Crisis Hotline (+63288457799) also remains open to help customers connect with family members and receive safety advisories. Customers are encouraged to follow official government bulletins and take necessary precautions.
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PLDT, Smart offer communication assistance amid enhanced monsoon rains
July 21, 2025—PLDT and Smart Communications, Inc. are closely monitoring the situation as enhanced monsoon rains affect communities across the country. As of 10 p.m., network services remain stable nationwide.
Smart's Crisis Hotline, reachable at +63288457799, is available for customers who wish to access important safety advisories or connect with family members in the Philippines.
Smart Prepaid Loan-A-Load and TNT Utang na Load are likewise available. These services allow subscribers to borrow mobile load which can be used in emergency situations.
We will continue to monitor the intensified southwest monsoon. Customers are urged to direct attention to official government bulletins, take all necessary precautions, and prioritize their safety.
