Connecting an archipelago of more than 7,000 islands requires multiple solutions to ensure that the benefits of faster, more reliable, and more affordable internet can reach more Filipinos, enabling hybrid work set-ups, online learning, and the delivery of e-government and e-healthcare services in remote and far-flung areas.

Technology like AI or artificial intelligence delivers its greatest impact when it uplifts not just the many, but especially the most disadvantaged, giving persons with disabilities greater access, dignity, and opportunity. This drives PLDT and Smart to use AI and widely available mobile applications to support persons with disabilities in schools or in the community.

Partner schools under the Smart Wireless Engineering Education Program (SWEEP) are leveling up to take on artificial intelligence (AI). SWEEP, the Philippines’ longest running industry-academe linkage program, itself has officially entered Phase 5, which integrates AI, automation, and intelligent systems into engineering education, aligning academic training with how modern telecom networks are now designed, operated, and optimized.

Reaffirming their commitment to global excellence, PLDT Global Inc. has achieved its ISO 9001:2015 certification, the globally recognized standard for Quality Management Systems. The certification, awarded by TÜV SÜD PSB Philippines Inc., underscores PLDT Global's strong focus on customer-centricity, operational excellence, and its ability to consistently deliver world-class connectivity and innovative digital solutions to Filipino communities and enterprises worldwide.

Amid the more frequent and intense calamities brought about by climate change, the Filipino bayanihan spirit shines through.  

The Monsantos are a perfect example of this. As the latest winners of PLDT Home’s One Mega Giveaway (OMG) promo, Marlowe Monsanto and family opted to donate their ₱100,000 cash reward to PLDT-Smart Foundation (PSF)'s relief operations for the benefit of typhoon Uwan survivors and upcoming holiday assistance programs for displaced communities.