PLDT Customer Care

Underscoring its commitment to customers, PLDT Home continues to work towards its goal to connect every Filipino home with fiber and support their connectivity needs.

Reiterating the company's commitment to invest in its nationwide network, leading integrated telco PLDT, Inc. (PLDT) welcomes legislation calling for fast, reliable, secure and affordable internet for Filipinos across the country.

The Customer was front and center at the recent corporate governance session of the MVP Group as author John Rossman detailed the 14 leadership principles that catapulted tech giant Amazon into the US’ most recognizable brand.

The country’s largest fully integrated telco PLDT has opened its newest digital hub at Glorietta Mall, in the heart of Makati City.

PLDT steps up its pace of upgrading customers to fiber in Lingayen, Pangasinan, part of the Company’s nationwide rollout to meet the increasing demand for high-speed internet access. Alongside the fiberization campaign, PLDT is also ensuring the swift cleanup of idled copper cables, helping support safer communities with seamless connectivity.

The country’s largest integrated telco PLDT is continuing to ramp up its customer support services with digital solutions to enable its Home/residential customers to conduct more transactions online so they can stay safe in their homes amid the current COVID-19 pandemic.

We are beefing up our customer support services, in response to a pick up in demand for internet connectivity from the onset of the COVID-19 pandemic.

PLDT and Smart have set up a consumer assistance booth at the Department of Trade and Industry (DTI) grounds in Makati City in support of the DTI’s Consumer Assistance Booth Camp which runs from October 23 – 25.