Leading integrated telco network PLDT Inc (PLDT) and its wireless subsidiary Smart Communications, Inc (Smart) are optimistic about the use of artificial intelligence (AI) in making their network operations more efficient, elevating customer experience and future-proofing their business.

PLDT and Smart welcomed South Cotabato-based Notre Dame of Marbel University (NDMU) to its innovation hub, the Technolab,

Advisory 1: PLDT, Smart prepositioned for #GoringPH, ready to deploy comms as aid

[August 26, 2023] The PLDT Group says it is ready for Typhoon Goring (international name: Saola), having prepositioned mission-critical PLDT and Smart manpower and resources in areas within the path of the coming storm. 

Landmark collaboration to bring smart solutions to Philippine sports

PLDT and Smart turned over #LearnSmart and #PlantSmart kits to Casildo Nonol and Remedios Saplala Elementary School in Digos City, Davao del Sur

PLDT Enterprise, the corporate arm of the country’s leading integrated telco network PLDT Inc.(PLDT), will continue to spend heavily on connectivity to transform the Philippines into Asia-Pacific’s next digital hub and sustain the growth of the contact center and business process industry, a strong driver of economic activity and job creation.

PLDT Inc. (PLDT) and its wireless arm Smart Communications Inc. (Smart) recently brought their ‘Customer Experience (CX) Congress on the Road’ to employees and other stakeholders in Davao City, highlighting their continuing drive to instill on the entire workforce the commitment to elevate the quality of the telcos’ customer service and overall experience.

PLDT and its wireless arm Smart Communications Inc. recently brought their CX Congress on the Road to Davao City, highlighting their commitment to deliver and elevate customer experience through fast and reliable services nationwide. 

PLDT and Smart remain committed to working closely with the Armed Forces of the Philippines (AFP) to bolster the country’s cybersecurity infrastructure against cyberattacks, including those believed to be state-sponsored. 

PLDT participated anew in the S&P Global Corporate Sustainability Assessment. The integrated telco’s completion of its 2023 Sustainability Report underscores strategic efforts to evaluate and boost environmental, social, and governance performance.