Advisory 3: PLDT, Smart support continues in earthquake-hit General Santos

[June 10, 2026, 2 p.m.] As recovery efforts continue following the recent earthquake in Mindanao, PLDT and Smart remain committed to supporting affected communities in General Santos City. Recognizing that communication serves as a lifeline during emergencies, the Group continues to provide communications-as-aid to help residents reach loved ones, access critical information, and seek assistance when needed.

The PLDT Sales and Service Center in General Santos City continues to offer Libreng Tawag (including free NDD calls), Libreng Charging, and Libreng WiFi services. Smart and TNT subscribers in affected areas are also receiving free data, call and SMS load assistance to help them stay in touch during this challenging time.

Employees and partners of PLDT and Smart, and social outreach arm, PLDT-Smart Foundation are likewise preparing relief packs and hot meals for affected families as part of the Group’s continuing support for affected communities.

PLDT and Smart continue to coordinate closely with local government units and response teams and will provide communications support where it is needed most. Through its #KonektedforResilience advocacy, the Group remains committed to supporting communities, prioritizing the safety of its people and facilities, and helping affected residents navigate the road to recovery.

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Advisory 2: PLDT, Smart extend communications support in earthquake-hit General Santos

[June 9, 2026, 10 a.m.] As response efforts continue following the recent earthquake in Mindanao, PLDT and Smart are providing communications support to local government units, emergency responders, and affected communities in General Santos City.

The PLDT Group immediately provided connectivity support to the General Santos City command center, enabling responders to coordinate relief, emergency response, and recovery operations amid widespread commercial power outages and the city's declaration of a State of Calamity.

To help residents stay connected during the ongoing recovery efforts, the PLDT Sales and Service Center in General Santos City is offering free WiFi, device charging, and NDD calling services. PLDT and Smart are also working with local authorities to deploy additional communications support to critical sites and areas requiring connectivity assistance.

PLDT and Smart continue to coordinate closely with local government units and disaster response partners as recovery efforts progress. The Group remains committed to providing communications support where it is needed most.

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Advisory: PLDT, Smart teams mobilize to restore connectivity following Mindanao earthquake

[June 8, 2026, 8 p.m.] PLDT and Smart have immediately mobilized field and operations teams to assess network facilities and restore connectivity services in areas affected by the recent earthquake that struck parts of Mindanao.

Among the hardest-hit areas are General Santos City and several municipalities in South Cotabato. Initial assessments indicate that the majority of PLDT and Smart network facilities remain stable and operational. Service interruptions have primarily been linked to commercial power outages affecting certain sites.

To support emergency response efforts and ensure continuous communications, PLDT will deploy Starlink satellite broadband services to critical locations and areas identified by local government units as requiring backup connectivity.

“Safety remains our foremost priority as our teams conduct assessments and restoration activities on the ground. At the same time, we recognize the vital role connectivity plays during emergencies and are working tirelessly to keep communities connected,” PLDT said.

PLDT and Smart continue to coordinate closely with local authorities and disaster response agencies as recovery efforts progress.