PLDT has fully restored its fixed services in Negros Island while its mobile services arm Smart Communications, Inc. (Smart) has fully restored its wireless services in Bohol after super typhoon Odette devastated the two provinces toward the end of 2021.

Despite the continued absence of commercial power in some locations and re-work due to clearing operations as well as incidents of cable theft, PLDT Inc. and its wireless unit Smart Communications Inc. have restored services by up to 99% for wireless customers and 86% for fixed customers in the Visayas, following the onslaught of Super Typhoon Odette.

PLDT and its wireless unit Smart Communications, Inc. (Smart) are assuring their customers of continued service amid tighter community restrictions in various areas nationwide. This, as the country braces for the new surge of infections due to the Omicron variant of COVID-19.

As of 9 a.m. today, December 19, for Mindanao wireless, 96% of sites are up. Remaining down sites are mostly in Surigao del Norte including Siargao, Misamis Oriental and Dinagat Islands. Our fixed service is 99% up, with the 6 remaining nodes down due to commercial power failure.

PLDT, Inc. (PLDT) and Smart Communications, Inc. (Smart) laud the passage of House Bill Number 10388 or “An Act Mandating the Allocation of an Area for Information and Communication Technology Infrastructure and Facilities in Subdivisions and Housing Development Projects” at the House of Representatives on its third and final reading.

This is to inform you that pursuant to Section 295 (D) of the National Internal Revenue Code of 1997 (NIRC) as amended by the Republic Act No. 11534 of the Corporate Recovery and Tax Incentives for Enterprises Act (CREATE), telecommunication charges billed to your account will be subjected to a 12% VAT, unless such services are directly and exclusively used in your registered project or activity.

This notice is in compliance with the National Telecommunications Commission (NTC) rules and regulations and for the guidance of the affected subscribers.

PLDT, Smart ramp up efforts to prevent customers from falling prey to the infamous SMS scam or smishing.

PLDT and Smart Communications, Inc. (Smart) have increased their fraud protection mechanisms fourfold, outpacing perpetrators by aggressively blocking malicious domains and activating filtering systems that weed out spam messages.

PLDT and its wireless unit Smart Communications, Inc. (Smart) have uncovered and blocked new domains in the past 24 hours, in its war versus SMS spamming, protecting customers from fraud and scammers.

Mobile customers who intend to make the Smart move while keeping their current mobile number can easily secure their slots for Mobile Number Portability (MNP) transactions through the online booking site and GigaLife App, powered by Smart Communications, Inc. (Smart).