PLDT notches sixfold increase in net promoter score in Cebu and Dumaguete in May to October

Submitted by rmcamongol on Tue, 10/15/2024 - 09:50
Customers in Cebu and Dumaguete observed improved services following PLDT Home’s rollout of Cebuano language option in its 171 hotline, resulting in an increase of its Net Promoter Score from May to October 2024.