Customers in Cebu and Dumaguete observed improved services following PLDT Home’s rollout of Cebuano language option in its 171 hotline, resulting in an increase of its Net Promoter Score from May to October 2024.

As part of commitment to bring telco and digital services closer to customers, PLDT and wireless unit Smart Communications, Inc. recently unveiled Experience Hubs in two key cities in Luzon and Visayas.

PLDT Enterprise and Smart join forces with DTI Negros Oriental and TikTok Shop for a comprehensive upskilling session for over 50 MSMEs in Dumaguete City and Siquijor through the eBiznovation Buy Local Bazaar program.