PLDT notches sixfold increase in net promoter score in Cebu and Dumaguete in May to October
Customers in Cebu and Dumaguete observed improved services following PLDT Home’s rollout of Cebuano language option in its 171 hotline, resulting in an increase of its Net Promoter Score from May to October 2024.
PLDT, Smart launch Experience Hubs for customers in Olongapo City and Dumaguete City
As part of commitment to bring telco and digital services closer to customers, PLDT and wireless unit Smart Communications, Inc. recently unveiled Experience Hubs in two key cities in Luzon and Visayas.
PLDT Enterprise, Smart team up with DTI, Tiktok Shop for digital upskilling of MSMEs in Negros Oriental
PLDT Enterprise and Smart join forces with DTI Negros Oriental and TikTok Shop for a comprehensive upskilling session for over 50 MSMEs in Dumaguete City and Siquijor through the eBiznovation Buy Local Bazaar program.