Customers in Cebu and Dumaguete observed improved services following PLDT Home’s rollout of Cebuano language option in its 171 hotline, resulting in an increase of its Net Promoter Score from May to October 2024.

PLDT Enterprise has successfully launched Free Public Wi-Fi at the historic Carbon Public Market in Cebu City. The group also received a Certificate of Recognition from DICT Region 7 for its commitment to the Free Wi-Fi for All project, further strengthening its position as a key player in bridging the digital divide.

As Asia’s leading telco and ICT event marked its 20th year, ACC formerly known as Asian Carriers Conference returned to Cebu with the theme “Amplify, Cultivate, and Celebrate.” This milestone event reflected on two decades of connecting industry leaders and enabling a future of advanced digital transformations. 

PLDT and its wireless unit Smart Communications Inc. continue to support local culture, enabling the 11th year of Pasigarbo sa Sugbo, known as the “Festival of Festivals,” organized by the Provincial Government of Cebu.

Thirty-one persons with disabilities in Daanbantayan, northern Cebu, successfully completed an eight-day Digital Business Basics Training (DBBT) facilitated by ATRIEV or Adaptive Technology for Rehabilitation, Integration, and Empowerment of the Visually Impaired. This activity was conducted in partnership with PLDT Inc., Smart Communications, Inc. (Smart), and NORFIL Foundation, Inc.

Over 200 senior citizens from Carcar City, Cebu, participated in a mental health awareness and digital literacy training session conducted by PLDT and Smart in partnership with the Office of the Senior Citizens Affairs and Passerelles Numériques Philippines.

PLDT and wireless unit Smart together with Bidlisiw Foundation Inc. and Terre des Hommes Netherlands bolster the child safeguarding initiatives of Naga City, Cebu, emphasizing education and awareness in combating online sexual abuse or exploitation of children.

PLDT and Smart in partnership with DA-ATI turned over a FarmTech training kit to the Integrated Carcar Rice Irrigators Association in Carcar City, Cebu, to help enhance the digital literacy of farmers.

PLDT, its wireless arm Smart Communications, and Cebu Normal University have joined forces to enrich the educational experience of both learners and teachers at San Antonio Integrated School in Boljoon, Cebu, by donating Learn Smart kits, a printer, and educational books.

PLDT’s wireless unit Smart Communications, Inc. (Smart) continues to strengthen its partnership with Cebu People’s Multipurpose Cooperative (CPMPC) through the provision of Smart Bro Pocket WiFi devices to over 50 People’s Jeep transport units.