PLDT and wireless unit Smart warn customers against vishing, or phishing over voice calls. Smart had earlier reported a marked decline in SMShing, or phishing over SMS, after it activated its new and more advanced network firewall.

PLDT and Smart are working closely with the government to further protect customers in line with efforts to strengthen the security and resilience of the country’s cyberspace under the National Cybersecurity Plan 2023-2038, as articulated by President Ferdinand Marcos Jr. in his SONA 2024.

PLDT and wireless unit Smart Communications, Inc. intensify the fight against scammers, clamping down on those that use fraudulently registered SIMs to commit crimes.

PLDT and wireless unit Smart are working closely with the Cybercrime Investigation and Coordinating Center to clamp down on scam hubs to protect Filipinos from being victimized by fraudsters.

PLDT and its wireless unit Smart are helping persons with disability secure their digital experience by staying CyberSmart, especially with the emergence of AI. CyberSmart is PLDT and Smart’s award-winning internet safety awareness program.

Smart steps up efforts to protect customers against scams and frauds amidst continued proliferation of smartphone-aided scams. Smart also called on the Government to exercise oversight on the legitimate use of cell site simulators, which have been found to be used by scammers as ‘fake cell towers’ for sending out text scams to mobile users.

Smart warns customers to double-check links that are included in unsolicited SMS, even those supposedly coming from the network itself. Smart's legitimate domain is https://www.smart.com.ph and any other iteration is fake.