Government, industry leaders tackle practical AI adoption for better public services in ‘AI in Action’ forum

Local government leaders, technology experts, policymakers, academicians, and industry stakeholders gathered at “AI in Action Forum: Empowering Smarter Governance for Digital-Ready LGUs” to discuss how artificial intelligence could be applied to real governance challenges, and sustained as part of everyday public service.

Hosted by PLDT and Smart, the event brought together leaders exploring how AI could support more effective, responsive, and citizen-centered governance.

As AI reshapes customer service, PLDT and Smart bet on human skills

As AI becomes increasingly embedded in customer service and business operations, PLDT and Smart believe the companies that will gain the most from the technology will not necessarily be those that automate the fastest, but those that best combine AI with human judgment, empathy, and trust.

PLDT Global strengthens Philippines’ role in Asia’s expanding digital infrastructure ecosystem

As digital transformation advances across the region, PLDT Global continues to support cross-border connectivity through strategic infrastructure investments and partnerships.

The next frontier: MVP Group leaders urged to go beyond AI use cases, transform workflows in ‘AI 2.0’ era

With AI rapidly evolving, organizations must go beyond simple use cases and instead rethink workflows, reimagine organizations, measure ROI based on business outcomes that matter, and lead and govern for AI risk management, architecture and security.

Muntinlupa teachers put AI to work for more accessible and inclusive classrooms

Teachers in Muntinlupa are exploring how artificial intelligence (AI) can help make everyday learning more accessible to students with disabilities, from communicating with a nonverbal learner to providing real-time captions and creating visual materials for young children.