artificial intelligence

Local government leaders, technology experts, policymakers, academicians, and industry stakeholders gathered at “AI in Action Forum: Empowering Smarter Governance for Digital-Ready LGUs” to discuss how artificial intelligence could be applied to real governance challenges, and sustained as part of everyday public service.

Hosted by PLDT and Smart, the event brought together leaders exploring how AI could support more effective, responsive, and citizen-centered governance.

As AI becomes increasingly embedded in customer service and business operations, PLDT and Smart believe the companies that will gain the most from the technology will not necessarily be those that automate the fastest, but those that best combine AI with human judgment, empathy, and trust.

With AI rapidly evolving, organizations must go beyond simple use cases and instead rethink workflows, reimagine organizations, measure ROI based on business outcomes that matter, and lead and govern for AI risk management, architecture and security.

Las Piñas City is turning to artificial intelligence to explore new ways of managing information, developing projects, and delivering public services.

For years, monitoring infrastructure projects across Lanao del Sur meant manually consolidating data from different offices into spreadsheets. Now, the provincial government is taking a smarter approach. 

PLDT Enterprise champions digital and cyber resilience through industry forums, executive discussions, and advisory programs, helping Philippine enterprises strengthen cybersecurity, embrace Agentic AI, and build resilient digital operations.

Metro Cebu is taking a major step toward smarter and more responsive public service with the rollout of PLDT and Smart AI-in-a-Box program.

Artificial intelligence is finding practical use in the day-to-day work of Cagayan de Oro City government employees through PLDT and Smart’s AI-in-a-Box program.

PLDT Enterprise is deepening its partnership with Xeleqt Technology Innovations Inc., to support the company’s growing AI-IoT ecosystem through scalable and reliable connectivity.

As AI becomes embedded in how knowledge is produced and shared, PLDT and Smart reaffirm commitment to digital integrity by engaging young Filipino researchers on the responsible use of emerging technologies.