Calabarzon MSMEs strengthen digital presence with PLDT and Smart
As more MSMEs across the Calabarzon region strengthen their digital presence, cybersecurity awareness and online visibility are becoming increasingly important. To support this shift, PLDT and Smart and the group’s B2B arm, PLDT Enterprise, partnered with business and tourism groups in the region to host an “MSME Biz Up!” workshop series on digital marketing and online safety.
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Key takeaways
- Conversational AI KAI puts timely network, product and solutions info in the hands of Enterprise teams for faster response to customers
- KAI supports “tech-enabled selling,” supporting human teams with data-driven insights; boosting human teams — not replacing them
- Soon on KAI: real-time network capacity insights, automated creation of customer-specific solutions