PLDT, Smart reiterate commitment to customers, transform workforce to elevate CX

Submitted by mcco on Mon, 10/17/2022 - 16:02
To elevate customer experience, the country’s largest fully integrated network PLDT Inc. (PLDT) and its wireless unit Smart Communications, Inc. (Smart) launched their first-ever nationwide Customer Experience Congress to transform the group’s entire workforce, reiterating their commitment to put the customers at the heart of the organization.

Tags

Macoy Dubs inspires PLDT and Smart workforce with hopeful, empowering mental health survivor story

Submitted by mcco on Tue, 10/11/2022 - 12:08
In time for the month-long celebration of World Mental Health Awareness Month this October, social media celebrity Macoy Dubs, a long-time mental health co-champion of PLDT and Smart, shared his personal mental health journey through the employee engagement initiative, “Better Today Conversations: Mind Your Health”.

Better Today through sports: Filipino athletes campaign for mental resilience, social inclusion, and sports development with PLDT, Smart

Submitted by mcco on Mon, 10/10/2022 - 07:00

To help strengthen the link between mental wellness and social inclusion in sports enabled by technology among Filipinos, PLDT Inc. and its wireless unit Smart Communications, Inc. (Smart) are tapping a fresh set of Filipino athletes to support its #BetterToday advocacy on digital wellness, in time for the celebration of World Mental Health Day on October 10.

PLDT, Smart’s all-in-one Ligtas Kits save lives in Bantayan Island LGUs

Submitted by mcco on Wed, 10/05/2022 - 13:49
PLDT and its wireless unit Smart Communications, Inc. have turned over Ligtas Kits to the three municipalities in Bantayan Island, Cebu. The coastal municipalities of Bantayan, Santa Fe, and Madridejos are among the first recipients of the group’s Ligtas Kits.